Terms and Conditions
Please read our Terms and Conditions.
Customers
eB2B Wholesale Trading is to Wholesale , Trade and Retail Customer(s) worldwide, and will process orders with a minimum purchase of AUD $10.00 .
By placing an order via our website customers understand that eB2B Wholesale can carry out credit and identity checks on the customer before fulfillment of order.
Delivery & Estimated Times
Deliveries times are Monday to Friday Business Hours of 9 am – 5 pm.
Delivery cost is at the buyer’s expense.
Delivery times exclude public holidays and weekends.
Orders are generally ready for pick up next day, send out via Australian Post or Transport courier after cleared payment. (within 3 business days )
Payment
All orders are to be paid prior to shipment.
All major credit card are accepted via PAYPAL, or direct deposit into our bank account.
Returns and Product Guarantee
Returning under manufacturers policy of brand name products
In order to receive full protection of the manufacturers policy, you must return the damaged product to the manufacturer. Under manufacturer warranty policy
Products damaged during shipping
Occasionally products maybe damaged during shipping. If your order happens to get damaged, please do not hesitate to contact eB2B Wholesale as we can assist you in filing a claim with the shipping company delivering your goods. To make returns easier, please keep damaged goods in original packaging.
FOR – NONE BRANDED PRODUCTS ( or EB2BWHOLESALE BRAND)
OUR
Return Policy
is
MONEY BACK GUARANTEE
If the product does not contain a brand name manufacturers warranty please send it to eB2B Wholesale . You may contact us on our website or phone us for information on how to return damaged goods
NO QUESTIONS ASK , NO REASON REQUIRED. FOR NONE BRANDED ITEMS.
EB2BWHOLESALE TRADING appreciates your business and wants you to be 100% satisfied with your purchase. NO QUESTIONS ASK , NO REASON REQUIRED. you may return the NONE BRANDED ITEMS. within 10 business days of receipt. All the item(s) need to be in their original condition, not worn or altered.
Important Note: Your shipping costs will not be refunded for any reason. The customer is responsible for the cost of return items. For the return of an item for refund/replacement , please contact our staff first.
Please note these conditions before you make your purchases.
SHIPPING
PAYMENT MUST BE MADE WITHIN 7 DAYS
SHIPPING WILL BE MADE ONCE PAYMENT IS CLEARED.
PLEASE LEAVE POSITIVE FEEDBACK AS I WILL DO THE SAME FOR YOU. ANY DISPUTES, PLEASE CONTACT ME FIRST AND GIVE ME THE CHANCE TO RECTIFY ANY ISSUES.
Thank you for supporting.
Shipping Time
Orders are usually shipped within 3 business days after payment has been cleared. please contact us if you want your order urgently . ( can usually pick up next day)
Shipping Rate
$10 Flat Rate Melbourne Metro area. ( Business address and hours – conditions apply -)
Every where else : By Australian Post & Quotation
International Buyer: By Australian Post & Quotation
Shipping Options
Australia Post – with a tracking number
Other courier with a Tracking number.
Disclaimer and limitation on liability
While eb2b Wholesale will attempt to provide complete, accurate and reliable information (including illustrations and specifications for products) on its site, it can only guarantee it on an “as-is” basis, without warranties of any kind.
All disputes are to be governed by the law of Australia. You must comply with all applicable laws, regulations and codes in relation to your access to, or use of eb2bWholesale website.
